Does Baji Long sell my data to third parties?

No, Baji Long never sells your personal data to third parties. Only limited information is shared with approved partners for payment processing and identity verification, and they are held to the same privacy standards.

If I delete my account, will my data be deleted too?

When an account deletion request is submitted, most data is removed. However, transaction records and KYC documents may be retained for a defined period due to legal obligations. Contact support for more details.

Does Baji Long keep my mobile banking information secure?

Yes. Your bKash, Nagad, or Rocket number is protected with AES-256 encryption. Full account numbers are never stored after a transaction is completed — only the last few digits are kept for reference.

How do I stop receiving promotional emails?

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all marketing emails. You can also update your notification preferences through your account settings or by contacting customer support.

Can I still use Baji Long if I disable cookies?

Disabling essential cookies may cause issues with login and security. However, turning off analytics or marketing cookies will not affect the core platform. You have full control over cookie preferences through your browser settings.

baji long | Privacy Policy and How We Protect Your Data

01 Introduction & Applicability

Welcome to Baji Long. This privacy policy explains how Baji Long collects your personal data, the purposes for which it is used, and how it is kept secure. By using our platform, you are considered to have consented to this privacy policy.

Baji Long is a licensed online gaming and Sports Betting platform. We believe your privacy is a fundamental right — and that belief is the foundation of this privacy policy, so you can use our services with full confidence and clarity.

This privacy policy applies to the Baji Long website, mobile app, and all associated services. Baji Long is not responsible for any third-party websites or services.

Important: This privacy policy may be updated from time to time. The latest version will always be available on this page. You will be notified by email of any significant changes.

02 What data we collect

Baji Long only collects data that is genuinely necessary to provide our services. We do not ask for information beyond what is required.

Type of Data	Example	Requirements
Identity Information	Name, date of birth, gender	Account verification and KYC
Contact Information	Email address, phone number	Account security and support
Financial information	Mobile Banking Number	Deposits & Withdrawals
Identity Documents	NID, passport	Large Transaction Verification
Device Information	IP address, browser, operating system	Security & Fraud Prevention
Usage Data	Login time, game history	Service Improvement & Responsible Gaming

03 How We Collect Data

We collect data through various methods. Every method is transparent and based on your consent.

Direct Collection: You provide information directly during registration, at the time of deposit/withdrawal, and when contacting customer support.
Automatic Collection: Your browsing activity is collected via cookies and web beacons while you use the platform.
From third parties: Transaction confirmation data from payment providers and information from KYC verification services.
Analytics: Anonymized data used to analyze platform performance and user experience.

Good to know: When you chat or email Baji Long's customer support, those conversations may be recorded. This is used to improve the quality of our service.

04 Purpose of Data Use

Baji Long uses your data only for specific, legitimate purposes. No information is ever used beyond those stated purposes.

To create and manage your account and ensure its security.
To process deposits and withdrawals.
For KYC verification and anti-money laundering purposes.
To provide customer support and resolve complaints.
To maintain platform security and prevent fraud.
To send you promotional offers and updates, with your consent.
To promote responsible gaming and detect problematic gaming patterns.
To fulfill legal obligations and generate reports for regulatory authorities.
To improve the platform experience and develop new features.

05 Data Sharing & Disclosure

Baji Long never sells your data. However, limited information may be shared in certain specific circumstances.

Payment Providers: Payment providers such as bKash, Nagad, and Rocket receive the necessary information to complete transactions.
KYC service provider: Identity document details may be shared with approved third parties for identity verification purposes.
Law enforcement agencies: Data may be disclosed to relevant authorities when required by a valid legal order or investigation.
Business Succession: In the event of a company merger or acquisition, your data may be transferred, but you will be notified in advance.

Rest assured: Even when data is shared, every partner is required to uphold the same privacy standards. We do not share your information with any advertising companies.

06 Cookies & Tracking Technologies

Baji Long uses cookies and similar tracking technologies to enhance your experience. We are transparent about exactly what types of cookies are used and why.

Essential cookies: Essential for login sessions and security. Disabling these will prevent the platform from functioning properly.
Performance Cookies: Collects anonymous data to monitor page loading speed and detect errors.
Functional Cookies: Remembers your preferred language, theme, and other settings.
Analytics cookies: Helps analyze platform usage. These cookies are completely anonymous.

You can manage cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

07 Data Retention Duration

Baji Long does not retain your data longer than necessary. Retention periods are defined based on the type of information.

Core identity information is retained for as long as the account remains active.
Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
Transaction data is retained for a defined period in accordance with financial regulations.
Customer support communications may be retained for up to 3 years.
Once the retention period ends, data is securely deleted or anonymized.

Please Note: You may request account deletion at any time. However, certain data may need to be retained for a defined period due to legal obligations.

08 Your rights

You have full control over your data at Baji Long. Contact our support team to exercise any of the rights listed below.

Right of access: The right to know what information we hold about you.
Right to Rectification: The right to have inaccurate or incomplete information corrected.
Right to Erasure: The right to request deletion of your data under certain circumstances.
Right to Restrict Processing: Request to restrict the use of your data to specific purposes.
Data Portability: The right to receive your data in a commonly used, portable format.
Right to object: The right to object to your data being used for marketing purposes.

To exercise any of your rights, email us at [email protected]. We are obligated to respond within 30 days.

09 Children's Privacy

Baji Long is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Date of birth is verified at the time of registration.
Accounts suspected of belonging to a minor are suspended immediately.
Parents or guardians may request the deletion of their child's data.

Warning: If you become aware that a minor is using Baji Long, please contact our support team immediately.

10 Security Measures

Baji Long protects your data using industry-standard security technology. Our security team monitors the platform 24/7.

TLS/SSL encryption is applied to all connections.
Sensitive data is stored with AES-256 encryption.
Regular security audits and penetration testing are conducted.
Automated alerts are sent when unusual login activity or account behavior is detected.
All staff access to data is strictly controlled and logged.
In the event of a data breach, affected users will be notified within 72 hours.

Stay vigilant on your end: Never share your password with anyone. Baji Long will never ask for your password by phone or email.

11 Policy Updates

Baji Long reserves the right to update this privacy policy as needed. If changes are made, we will notify you through the following channels.

The "Last Updated" date at the top of this page will be revised accordingly.
For major changes, a notice will be sent to your registered email address.
Pop-up notifications may be displayed when you log in to the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about any updates.

12 Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team.

Email: [email protected]
Response Time: Typically within 24–48 hours
Customer support: Available via 24/7 live chat
Formal requests: Response within 30 days

For quick support: Use the platform's live chat feature. Our support team is always ready to assist you.

Baji Long Privacy Policy – Your data is our responsibility

Our commitment

Secure Data Storage

No Data to Third Parties

Your Control Over Your Data

Secure Connection

Opt Out of Marketing

Cookie Transparency

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